At Wordkraft.ai, we strive to provide high-quality AI-generated content to meet your business needs. However, we understand that sometimes our services may not meet your expectations. This refund policy outlines the procedures for requesting a refund and ensures that you have a clear understanding of your rights and responsibilities.

Refundable and Nonrefundable Items

  • Refundable Items: Refunds are available for subscription plans and content generation services.
  • Nonrefundable Items: Refunds are not available for content already generated, as it is considered a digital product.

How to Request a Refund

  1. Contact Support: Reach out to our support team via email at support@wordkraft.ai with your request.
  2. Provide Details: Include your account details, the reason for the refund, and any specific requirements.
  3. Follow Instructions: Our support team will guide you through the process and provide instructions on how to proceed.

Refund Timeline

  • Processing Time: Refund requests are typically processed within 5-7 business days after receiving the necessary information.
  • Notification: You will receive a confirmation email once the refund has been processed.

Refund Format

  • Direct Refund: Refunds will be issued directly back to the original payment method used for the subscription.

Canceling Subscription

  1. Account Settings: Log into your account and navigate to the “Subscription” section under “Account Settings.”
  2. Cancel Subscription: Click on the “Cancel Subscription” button and follow the on-screen instructions.
  3. Downgrade to Free Plan: Upon canceling your subscription, your account will be downgraded to a free plan. You will still have access to your account and previously generated content, but you will lose access to premium features and content generation limits.

Refund Policy Exceptions

  • AppSumo Codes: Refunds for AppSumo codes will be handled according to the specific terms of the promotion. For issues with redeeming codes, contact our support team at support@wordkraft.ai.

Contact Information

For any questions or concerns regarding this refund policy, please contact our support team at support@wordkraft.ai. We are committed to ensuring your satisfaction and providing the best possible service.