Complaint letter Template: AI Generator with Examples

A complaint letter is a letter written to a company or individual to express dissatisfaction with a product or service. Complaint letters are important because they give businesses and individuals the opportunity to address customer concerns and resolve them in a positive way.

Why Are Complaint Letters Important?

Complaint letters are important because they give businesses and individuals the opportunity to address customer concerns and resolve them in a positive way. By addressing customer concerns in a prompt and professional manner, businesses can improve their relationships with customers and resolve issues before they escalate.

How To Write A Complaint Letter?

When writing a complaint letter, be sure to include the following information:

• Your name, address, and contact information
• The name, address, and contact information of the company or individual you are writing to
• A description of the problem you are experiencing
• A detailed explanation of what you would like the company or individual to do to resolve the issue

Complaint Letter Template Examples:

• [Name, Address, and Contact Information]
• [Name, Address, and Contact Information of Company or Individual]
• [Description of Problem]
• [Detailed Explanation of Resolution]

To Whom It May Concern,

I am writing to file a complaint against the service I received from your company. On [date], I contacted your customer service department in order to [explain problem]. Despite my repeated attempts to speak to a supervisor, I was kept on hold for over an hour and then disconnected. This is unacceptable, and I would like to speak to someone in management in order to resolve the issue.

Thank you for your time.

Sincerely,

[Your Name]

Dear [Name of Company],

I am writing to file a complaint against your company. I have been a loyal customer of yours for many years, and I have always been satisfied with your products and services. However, I recently had a very negative experience with your company that has left me feeling disappointed and frustrated.

On [date], I attempted to purchase a [item] from your website. I added the item to my cart and proceeded to checkout, but I was unable to complete my purchase because your website would not load. I tried refreshing the page and clearing my cache, but nothing worked. I eventually gave up and decided to try again later.

When I tried to purchase the item again the next day, I had the same problem. I tried multiple times over the course of a few days, but I was never able to successfully complete my purchase. I finally gave up and decided to buy the item from a different website.

I was very disappointed that I was unable to purchase the item from your website. This is not the first time I have had problems with your website, and I am getting tired of it. I have been a loyal customer of yours for many years, but if this trend continues, I will be forced to take my business elsewhere.

Thank you for your time.

Sincerely,
[Your Name]

Complaint Letter Tips:

• Be clear and concise in your explanation of the problem
• Be polite and professional in your tone
• Avoid making threats or ultimatums
• Include all relevant information
• Keep a copy of the letter for your records

Complaint letter do’s and don’ts:

• Do include your name, address, and contact information
• Do include the name, address, and contact information of the company or individual you are writing to
• Do describe the problem you are experiencing
• Do explain what you would like the company or individual to do to resolve the issue
• Do keep a copy of the letter for your records
• Don’t make threats or ultimatums
• Don’t include irrelevant information
• Don’t be rude or unprofessional in your tone

Frequently Asked Questions