Complaint letter Template: AI Generator with Examples

Get started for free
  • 🚀 Powered by best AI models
  • 🌍 Supports 40+ languages
  • ❤️ Trusted By 1,50,000 Users
4.3/5 - 27 Ratings

A complaint letter is a letter written to a company or individual to express dissatisfaction with a product or service. Complaint letters are important because they give businesses and individuals the opportunity to address customer concerns and resolve them in a positive way.

Complaint letter

Why Are Complaint Letters Important?

Complaint letters are important because they give businesses and individuals the opportunity to address customer concerns and resolve them in a positive way. By addressing customer concerns in a prompt and professional manner, businesses can improve their relationships with customers and resolve issues before they escalate.

How To Write A Complaint Letter?

When writing a complaint letter, be sure to include the following information:

  • Your name, address, and contact information
  • The name, address, and contact information of the company or individual you are writing to
  • A description of the problem you are experiencing
  • A detailed explanation of what you would like the company or individual to do to resolve the issue

Complaint Letter Template Examples:

  • [Name, Address, and Contact Information]
  • [Name, Address, and Contact Information of Company or Individual]
  • [Description of Problem]
  • [Detailed Explanation of Resolution]

To Whom It May Concern,

I am writing to file a complaint against the service I received from your company. On [date], I contacted your customer service department in order to [explain problem]. Despite my repeated attempts to speak to a supervisor, I was kept on hold for over an hour and then disconnected. This is unacceptable, and I would like to speak to someone in management in order to resolve the issue.

Thank you for your time.

Sincerely,

[Your Name]

Dear [Name of Company],

I am writing to file a complaint against your company. I have been a loyal customer of yours for many years, and I have always been satisfied with your products and services. However, I recently had a very negative experience with your company that has left me feeling disappointed and frustrated.

On [date], I attempted to purchase a [item] from your website. I added the item to my cart and proceeded to checkout, but I was unable to complete my purchase because your website would not load. I tried refreshing the page and clearing my cache, but nothing worked. I eventually gave up and decided to try again later.

When I tried to purchase the item again the next day, I had the same problem. I tried multiple times over the course of a few days, but I was never able to successfully complete my purchase. I finally gave up and decided to buy the item from a different website.

I was very disappointed that I was unable to purchase the item from your website. This is not the first time I have had problems with your website, and I am getting tired of it. I have been a loyal customer of yours for many years, but if this trend continues, I will be forced to take my business elsewhere.

Thank you for your time.

Sincerely,
[Your Name]

Complaint Letter Tips:

  • Be clear and concise in your explanation of the problem
  • Be polite and professional in your tone
  • Avoid making threats or ultimatums
  • Include all relevant information
  • Keep a copy of the letter for your records

Complaint letter do’s and don’ts:

  • Do include your name, address, and contact information
  • Do include the name, address, and contact information of the company or individual you are writing to
  • Do describe the problem you are experiencing
  • Do explain what you would like the company or individual to do to resolve the issue
  • Do keep a copy of the letter for your records
  • Don’t make threats or ultimatums
  • Don’t include irrelevant information
  • Don’t be rude or unprofessional in your tone

Frequently Asked Questions

How do I write a complaint letter?

When writing a complaint letter, be sure to include the following information:
Your name, address, and contact information
The name, address, and contact information of the company or individual you are writing to
A description of the problem you are experiencing
A detailed explanation of what you would like the company or individual to do to resolve the issue

What should I include in a complaint letter?

When writing a complaint letter, be sure to include the following information:
Your name, address, and contact information
The name, address, and contact information of the company or individual you are writing to
A description of the problem you are experiencing
A detailed explanation of what you would like the company or individual to do to resolve the issue

How can I make my complaint letter more effective?

There are a few things you can do to make your complaint letter more effective:
Be clear and concise in your explanation of the problem
Be polite and professional in your tone
Avoid making threats or ultimatums
Include all relevant information
Keep a copy of the letter for your records

How do I format my complaint letter?

There is no one-size-fits-all answer to this question, as the best way to format a complaint letter will vary depending on the situation and the parties involved. However, some tips on how to format a complaint letter include:
-Making sure the letter is clear and concise
-Using a professional or business-like tone
-If possible, sending the letter via certified mail so you have a record of it being received

Who do I send my complaint letter to?

The best way to determine who to send your complaint letter to will vary depending on the situation and the parties involved. However, some tips on who to send a complaint letter to include:
-The company or individual you are filing a complaint against
-If you are filing a complaint with a government agency, be sure to follow their specific procedures

Level up now!

Write 10x faster, engage your audience, and ignite your writing prowess. Unleash your potential now!

No credit card required2000 words free per month146+ content types to explore